SHIVADNYA ENTERPRISES

Privacy Policy

Last updated 17 October 2026

This policy explains what Shivadnya Enterprises collects when you use this website and what we do with it.

What we collect

Mobile number, to send your login OTP, order updates and collection code.
Files you upload, only to count pages, price and print them.
Order and payment records: pages, options, amount, payment reference and time. We do not receive your card, UPI PIN or bank login.
Email address, only if you send files to us by email.
Basic technical logs (IP address, browser) for security and fraud prevention.

How long we keep it

Uploaded files are deleted automatically after 7 days, or immediately after printing if you choose "Delete my files as soon as they are printed".
Paid order and payment records are kept for the period required by GST and income-tax law (currently up to 8 years).
Unpaid, abandoned orders are deleted after 90 days.

Who we share it with

Only with the service providers needed to run the service: our payment partner (PhonePe) to process payments, our SMS / WhatsApp provider to deliver OTPs and order messages, and our hosting provider in India. We do not sell your data or use your files for any other purpose. We may disclose information if required by law.

Security

The site uses HTTPS. Files are stored on our server, are reachable only by you and our staff, and are sent to the shop printer over an encrypted connection.

Your rights

You can ask us to show, correct or delete your data (other than records we must keep by law) by contacting us below. This policy follows the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

Grievance officer

Shivadnya Enterprises · 01printhub@gmail.com · 8669727070. We respond within 7 days.